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How To Prepare for Your HVAC Service Call

At GoodFellas Heating & Cooling, we prioritize efficient and effective service calls to ensure your home comfort needs are met promptly. Here’s how you can prepare for your appointment to expedite the process:

Before Your Appointment:

  • Air Filter Replacement: A clean air filter is essential for optimal system performance. We recommend having a new air filter readily available for your technician to replace during the visit.
  • Clear Access: Ensure easy access to both your indoor and outdoor HVAC units. Please remove any furniture, toys, or landscaping elements that might obstruct the technician’s work area.
  • Pet Security: For safety reasons, we kindly request that pets are secured in another area of the house during the service call.

Questions for Your Technician:

Having a list of questions prepared allows for a more productive appointment. Here are some examples to get you started:

  • What caused the issue with my HVAC system?
  • Can you explain the recommended repairs in detail?
  • Are there preventative measures I can take to avoid similar issues in the future?
  • Do you have any general maintenance tips for my HVAC system?

Safety and Communication:

We encourage you to ask questions and address any concerns you may have during the appointment. However, a clear work area is crucial to ensure both your safety and the technician’s efficiency.

Being available during the appointment window is also appreciated. This allows the technician to quickly reach you if any questions or discussions arise.

For Your Safety:

Similar to how a responsible adult oversees any work performed in your home, an adult 18 years or older should be present during the technician’s visit.

Additional Information:

If your HVAC system has been exhibiting any unusual noises, smells, or behaviors, please inform us beforehand. Sharing these details can significantly expedite the diagnosis process.

We’re Here to Help!

At GoodFellas Heating & Cooling, your comfort is our primary concern. Please don’t hesitate to contact us with any questions before, during, or after your service call. Our team is always happy to assist you.

Join the Family!

Preventative maintenance is key to avoiding costly repairs, extending the lifespan of your HVAC system, and maintaining optimal energy efficiency. Our GoodFellas Family Plan offers year-round peace of mind.

Many members find the Family Plan pays for itself after just one service call! Benefits include two annual tune-up visits, exclusive repair and installation discounts, and priority service calls.

Invest in your comfort and save money with GoodFellas Heating & Cooling’s Family Plan. Contact us today to learn more!

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AC Maintenance: Vital During a Heat Wave

AC Maintenance: Vital During a Heat Wave

When a heat wave strikes Colorado, your air conditioning system becomes your best friend. To ensure it continues to function efficiently and keeps your home cool, you need to take some practical steps, including scheduling regular AC maintenance. Here’s what you can...

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Join The Family

Become a member of the family and enjoy the benefits of regular HVAC maintenance, including exclusive discounts, priority service scheduling, annual HVAC Maintenance, and peace of mind.  Colorado’s Best HVAC Maintenance Membership Program.

Highlands Ranch HVAC Company
C Kimata
C Kimata
2024-06-27
My A/C unit would run but was not emitting cold air in my condo. So Shawn from GoodFellas came out to check it out and end result- I needed a new unit! So a new unit was installed the next day by Jay and Rodger. I have to say that all three individuals were very pleasant to work, explained their steps as installing and ensuring everything worked in excellent condition! These guys answered all my concerns, questions and we felt very comfortable to work with… A new thermostat was also installed as well as Good Fellas also sent their electricians to replace an outdated Disconnect for the new A/C unit. With all this service and new equipment installed, it’s another aspect of my condo staying safe!! Thanks to great techs, reps, electricians & staff @ GoodFellas!!!
Janet Crouch
Janet Crouch
2024-06-26
Travis and Levi electricians did a fabulous job, accommodated me at the last minute when selling!
Kenya Nolte
Kenya Nolte
2024-06-20
Excellent service by all involved. Travis Bond and Levi Swanson ,the electricians, were very professional in verifying that everything was correct for our pending air conditioner install. Especially checking the breaker box. Rodney and Jerry did the air conditioner install and and were meticulous in their preparation and follow thru to completion.They made sure everything worked correctly before leaving and answered all our questions. I highly re commend GoodFellas for your HVAC and electrical needs. Terry and Kenya Nolte
Shawn McGinnis
Shawn McGinnis
2024-06-20
Great service from the scheduling folks to our HVAC tech Gus. I was impressed with Gus's quick diagnosis and he did a detailed inspection of both of our outdoor AC unites. I will definitely be using Goodfellas Heating and Cooling in the future.
valerie wilkinson
valerie wilkinson
2024-06-20
the Goodfellas team was so efficient and genuine nice, professional people. They even cleaned up all of their mess...you don't often see that! BIG thanks. Highly recommend
jennifer schulte
jennifer schulte
2024-06-14
I can't speak highly enough about EVERYONE at Goodfellas! Our 22 year old AC unit died during the first hot week of the year. Goodfellas was out that day and we got the AC unit installed very quickly. Everyone from the office (they picked up my call at 6:30 AM!), from Sean to the entire install team. They are very professional and courteous. I really am so glad that they are on my home team. The previous owners of our house used Goodfellas to install the furnace and water heater in 2017 and we have continued to keep them for our annual maintenance (highly recommend getting this plan) for your peace of mind. Call Goodfellas! They are such a great team to have working for you. Thank you to everyone at the company - really appreciate all your service and experience!
Jennifer Frank
Jennifer Frank
2024-06-10
Travis and Levi were very knowledgeable, friendly, and professional. Great experience!
Melissa D.
Melissa D.
2024-05-29
In February 2024, I had a new heater installed. Initially, I experienced some problems with the new thermostat, which was promptly replaced. Fast forward to May, when I started using the air conditioner, I found my home was not cooling properly. Scott came to fix it right away, and I’m very grateful for the quick response. Although I didn’t catch all the names, one of the technicians, a new guy from Iowa who is currently in school and learning, was especially polite and professional. I believe he will be a great asset to your company. The team was efficient, quick to install the unit, and exhibited excellent manners throughout the process. Scott was the first to assist in February and, hopefully, the last I needed to call for a while after his visit last night. From dealing with freezing temperatures to resolving issues in the heat, everyone went above and beyond to help me. Overall, I had a great experience with your customer service and the speed at which the team addressed my concerns. Thank you for your outstanding service!

Schedule A Free Estimate

GoodFellas Heating and Cooling is Colorado’s Premier HVAC Company.  We are committed to providing excellent customer service, high quality work, and the installation of premium HVAC products.  Contact us today to schedule a service call or free estimate on a new HVAC System.

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AC Maintenance: Vital During a Heat Wave

AC Maintenance: Vital During a Heat Wave

When a heat wave strikes Colorado, your air conditioning system becomes your best friend. To ensure it continues to function efficiently and keeps your home cool, you need to take some practical steps, including scheduling regular AC maintenance. Here’s what you can...

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AC Repair in Thornton, Colorado

AC Repair in Thornton, Colorado

As the summer heat in Thornton, Colorado, intensifies, a properly functioning air conditioner becomes essential. However, recognizing the signs of a failing AC unit can save you from discomfort and high energy bills. At Goodfellas Heating & Cooling, we understand...

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