At GoodFellas Heating, Cooling, Plumbing & Electric, we know that issues with your HVAC, plumbing, or electrical systems can throw your daily life into disarray. We’re committed to making your service calls as seamless as possible. Here’s how you can prepare to help us get the job done quickly and efficiently:
Prepping for Peak Performance:
- Air Filter Availability (HVAC): For HVAC service calls, please have a fresh air filter readily available for our technician to replace. This simple step can significantly improve your system’s efficiency.
- Clear Access: Ensure clear and unobstructed access to your HVAC units (indoor and outdoor), water heater, electrical panels, and any other relevant service areas. Move furniture, boxes, landscaping, or any other items that might hinder our technicians.
- Pet Safety: We love your pets, but for the safety of our technicians and your furry friends, please secure them in a separate area during the service call.
- Water Shut-Off Location (Plumbing): Please know the location of your main water shut-off valve in case it’s needed during plumbing repairs.
- Circuit Breaker Panel Access (Electric): Ensure your electrical panel is easily accessible.
Questions at the Ready:
Prepare a list of questions to maximize your service call. Here are some examples:
- What was the cause of the problem with my [HVAC/plumbing/electrical] system?
- Can you explain the recommended repairs?
- How can I prevent this issue from recurring?
- Are there any maintenance tips specific to my system?
Your Questions Welcome, Safety First:
While we’re happy to answer your questions, maintaining a clear and safe work area is crucial for both your and our technicians’ safety.
- Please be available during your scheduled service window in case our technician needs to communicate with you.
For Your Safety and Ours:
- For all residential service calls, an adult (18 years or older) must be present throughout the technician’s visit.
The More You Know:
- Provide any relevant information about your system’s behavior, such as unusual noises, smells, or performance changes. This helps us diagnose problems faster.
We’re Here to Help!
At GoodFellas Heating, Cooling, Plumbing & Electric, your comfort and safety are our top priorities. Don’t hesitate to contact us with any questions before, during, or after your service call.
Join the GoodFellas Family Plan:
Experience ultimate peace of mind with our GoodFellas Family Plan. Specifically our platinum plan offers 4 maintenance visits a year. 2 HVAC visits, 1 plumbing visit and 1 electrical visit.
- Platinum Plan Benefits:
- Two annual HVAC tune-ups (spring and fall) to ensure optimal performance.
- One annual plumbing inspection to prevent costly leaks and water damage.
- One annual Electrical inspection to ensure safety and proper operation.
- Priority scheduling for service calls.
- Exclusive discounts on repairs and installations.
- Regular maintenance through the GoodFellas Family Plan helps prevent expensive repairs, extends the lifespan of your systems, and improves energy efficiency. It often pays for itself by avoiding future breakdowns!
Invest in your home’s comfort and safety with the GoodFellas Family Plan. Contact us today to learn more and become part of the GoodFellas family!
Need this fixed today? Call Goodfellas in the Denver metro
Goodfellas is licensed, insured, and certified for HVAC, plumbing, and electrical work across the Denver metro. Call or text (303) 457-4328 for same-day service, or request a free in-home assessment online.
